Thanks for your review and sorry to hear you were disappointed in the products you received. We have a 30 day return policy and are always happy to take product back whether it is opened or not. We wanted to clarify that the product you purchased from us does not have an expiration date, but rather it has an "open by date" of September 2021 and would need to be used within 6 months of opening. We know it can be a little confusing. There should be ample time to be able to open these products and for them to retain their full potency and effectiveness. We order from Earthwise Beauty (as well as most of our brands) once a month, purchasing in small quantities so we can offer the freshest possible products to our customers. It is normal for natural skincare products to have a shelf life of 6-12 months. Some products may have a longer shelf life, such as face oils and some eye liners and powder based makeup products. Here is a link to a blog post article that we recently did with shelf life pertaining to skincare: https://blog.integritybotanicals.com/how-long-is-my-skincare-good-for/ We also have one on makeup here: https://blog.integritybotanicals.com/is-it-time-to-throw-out-your-old-makeup/ Hope this information is helpful.