You're amazing. I just opened my package from you and it's a thing of beauty. The products themselves I am sure are flawless but the level of extra care that went into my package was phenomenal. From the hand written note (that was not just a thank you!) to the extra sample (which is actually perfectly timed. My skin could use a little bit of rich balm.) It is very evident that you went above and beyond what most internet retailers do. I shop for skin care at natural and organic retailers exclusively and among them, you are a stand out. Thank you.
Sarah, Berkeley, CA
Just received my order a whopping two days after I placed it. I can’t even explain how FABULOUS of a service Integrity Botanicals offers — the care and concern for customers is AMAZING, the quality of the products equally so. I am undeniably a customer for life. There is no one that honestly compares. I sincerely and wholeheartedly appreciate your business and the handwritten note.
Darinka, Bronx, NY
Your customer service is beyond spoken words: Your samples are a blessing for people trying to find their way into organics; your point system is just a lovely bonus; your website is a joy to navigate and browse around and learn from… And when I receive a box I’m always excited (like Christmas) because of your lovely handwritten notes and love you send in every box! … You have made shopping fun for me again! Thank you.
Dusty, Las Vegas, NV
I just ordered a sample of Kari Gran’s Lip Whip from Integrity Botanicals. Can’t wait to try it. BTW, if you haven’t tried Integrity Botanicals yet, get on it. They are the best!
Annette, Manteca, CA
Received my order today. I’m a first time customer and I want to say: Thank you so much! What fast shipping and it was free. I was able to pick my free samples and you sent me even more to help me choose a new product over a discontinued one. What great customer service. I have been using clean products for about 5 years. So glad to have found your site!
Danielle, North Syracuse, NY
Blown away by your customer service! You have forever earned my business! Thank you for curating beautiful, clean products. So thankful to have found you!!!
Malia, Marietta, GA
I received my package from you over the weekend and am completely thrilled. You have such a kind, personal touch. I still can't believe that you took the time to handwrite a letter about the product samples that you sent. It is very comforting to receive such care, given the frustration I've had with my skin lately. Thank you so very much. I am enjoying every bit of it. You have certainly won my loyalty and I look forward to purchasing again with you in the future.
Larkin, San Francisco CA
I received my order today (crazy fast shipping, by the way!), and I was totally blown away by all your personal touches! Seriously, what a lovely surprise to see not only a handwritten note included but also all the extra thoughtful samples. Everything was packaged so careful and beautifully. Such a treat to see e-commerce sites make transactions personal and customers feel valued. Integrity Botanicals will without a doubt be my new go-to source for skin care. I very much look forward to becoming a loyal customer.
Sarah, New York
It’s amazing how this little box always puts a smile on my face. Terri, thank you for the advice, quick shipping, extra samples and wonderful products that you carry!
Samantha, Glendale, AZ