I ordered this after reading the reviews because I was in desperate need of a good balm for my dry skin this winter. I suffer from extremely dry hands (I am a washing freak) that become red and chapped and causes terribly painful cuts to appear on my fingers and knuckles. I normally just use a thick lotion at night to coat them or slather Vaseline but loved the sound of a “balm” and wanted to try this. So, when I hear the word balm, I naturally think of something that would have a rich thick consistency and this balm was not that. The smell was a nice citrus scent which I do like however, the texture was more greasy and thin. I had to really work it into my hands and they still felt greasy. Not what I thought a balm would be like. I did this overnight a few nights on my hands and didn’t notice much of a difference in the morning. I think this would be a great summer lotion that is nice and thin and gives you a bit of moisture when needed or for your lips when chapped but if you have very dry skin and are looking for something with a thicker consistency to really hydrate especially in winter, I wouldn’t recommend this balm” for you.